Products
If your order arrives damaged, faulty, or isn’t what you ordered, please email me within 14 days of delivery with your order details and a photo, and I’ll arrange a replacement or a refund.
Because my products are handmade personal care items, I can’t accept returns of opened or used products for a change of mind. Unopened products can be returned within 14 days for an exchange or refund; return postage is at your cost.
Nothing in this policy limits your rights under the Australian Consumer Law.
Sessions and readings
Please give at least 48 hours’ notice to cancel or reschedule an appointment, so the time can be offered to someone else. Tarot readings are prepared and emailed within 24 hours, so please get in touch straight away if you need to change or cancel one.
The 4 Week Reset
If you have a problem accessing the program or your sessions, please get in touch and I’ll help sort it out.
Shipping
Flat rate shipping of $9.95 Australia-wide, free on orders over $75. Orders are dispatched within 1–3 business days and you’ll be notified once shipped.